FAQ

<p class="MsoNormal">This website is designed using the <a href="http://www.usahidi.com/">Ushahidi</a> platform. Thanks to Anahi Ayala Iacucci, Crisis Mapper consultant, for providing us with a detailed manual of the Ushahidi platform. The following are excerpts from the <a href="http://ushahidi.s3.amazonaws.com/downloads/community_docs/Ushahidi-Manual_4.pdf">manual</a>.</p> <p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;"><span style="font-variant: small-caps;">How to submit a Report?</span></strong></p> <p class="MsoNormal">Submitting a report<span style="mso-spacerun: yes;">&nbsp; </span>to an Ushahidi<span style="mso-spacerun: yes;">&nbsp; </span>platform<span style="mso-spacerun: yes;">&nbsp; </span>is as easy as filling in any online form;</p> <p class="MsoNormal">administrators will appreciate that the layout of the form is identical to the finished reports.<span style="mso-spacerun: yes;">&nbsp; </span></p> <p class="MsoNormal">Even geo-locating your report is as simple as clicking on the map provided; Ushahidi will</p> <p class="MsoNormal">figure out the latitude and longitude for you.</p> <p class="MsoNormal">To access the form, click the &ldquo;Submit a Report&rdquo; link in the main navigation.<span style="mso-spacerun: yes;">&nbsp; </span>This entire</p> <p class="MsoNormal">page is the online form.<span style="mso-spacerun: yes;">&nbsp; </span>There are 10 items in the form in which the user can contribute, in</p> <p class="MsoNormal">addition to the required title, description, and location, the following:</p> <p class="MsoNormal">A. Title<span style="mso-spacerun: yes;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>F. Refine Location Name and Find Location tab</p> <p class="MsoNormal">B. Description<span style="mso-spacerun: yes;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>G. News Source Link</p> <p class="MsoNormal">C. Date and Time<span style="mso-spacerun: yes;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>H. Video Link</p> <p class="MsoNormal">D. Category<span style="mso-spacerun: yes;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>I. Upload Photos</p> <p class="MsoNormal">E. Map<span style="mso-spacerun: yes;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-spacerun: yes;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span>J. Contact information</p> <p class="MsoNormal">&nbsp;</p> <p class="MsoNormal">&nbsp;</p> <p class="MsoNormal">a) Title</p> <p class="MsoNormal">The person reporting an event (the reporter)<span style="mso-spacerun: yes;">&nbsp; </span>provides a brief description of the event (no</p> <p class="MsoNormal">more than one sentence), including nearest landmark (eg. Rally near Al-Askari Mosque in</p> <p class="MsoNormal">Conakry). The title is the first thing that users of the map will see, so it is important that the</p> <p class="MsoNormal">title gives an idea of what happened and where.</p> <p class="MsoNormal">b) Description</p> <p class="MsoNormal">The reporter should<span style="mso-spacerun: yes;">&nbsp; </span>describe the event in a few sentences.<span style="mso-spacerun: yes;">&nbsp; </span>It is important to include the</p> <p class="MsoNormal">following pieces of information: &lsquo;who&rsquo;, &lsquo;what&rsquo;, &lsquo;where&rsquo;, &lsquo;when&rsquo;, &lsquo;how&rsquo; and any additional,</p> <p class="MsoNormal">contextual information that you feel is important.<span style="mso-spacerun: yes;">&nbsp; </span>It is also important to describe the source</p> <p class="MsoNormal">of the information &ndash;<span style="mso-spacerun: yes;">&nbsp; </span>e.g., it is from a secondary or primary source. The description should</p> <p class="MsoNormal">be brief, but comprehensive, with all the additional information that is relevant to the event</p> <p class="MsoNormal">reported.</p> <p class="MsoNormal">c) Date &amp; Time</p> <p class="MsoNormal">This should refer to the date and time of the event, rather than when the report is submitted.</p> <p class="MsoNormal">Note that the system automatically inserts the<span style="mso-spacerun: yes;">&nbsp; </span>current<span style="mso-spacerun: yes;">&nbsp; </span>date and time, so the reporter will</p> <p class="MsoNormal">need to change the entry if the event happened on a different date than when<span style="mso-spacerun: yes;">&nbsp; </span>she is</p> <p class="MsoNormal">submitting the report.</p> <p class="MsoNormal">d) Category</p> <p class="MsoNormal">The categories help to categorize the incidents by type. The reporter must select at least one</p> <p class="MsoNormal">category type but<span style="mso-spacerun: yes;">&nbsp; </span>it is possible to<span style="mso-spacerun: yes;">&nbsp; </span>select as many categories that apply.<span style="mso-spacerun: yes;">&nbsp; </span>If there are</p> <p class="MsoNormal">subcategories, to see them it is necessary to click on the plus sign placed before the</p> <p class="MsoNormal">category and a scroll down menu<span style="mso-spacerun: yes;">&nbsp; </span>will appear with all the sub-categories. Correct</p> <p class="MsoNormal">categorization is important and should not be rushed. In general, try to select just one</p> <p class="MsoNormal">category if possible.</p> <p class="MsoNormal">e) Map</p> <p class="MsoNormal">The map allows<span style="mso-spacerun: yes;">&nbsp; </span>viewers<span style="mso-spacerun: yes;">&nbsp; </span>visually<span style="mso-spacerun: yes;">&nbsp; </span>provide the location of the incident.<span style="mso-spacerun: yes;">&nbsp; </span>If the name of the</p> <p class="MsoNormal">street, address, or GPS coordinates are not known, but the reporter can find the location on</p> <p class="MsoNormal">the map,<span style="mso-spacerun: yes;">&nbsp; </span>she can<span style="mso-spacerun: yes;">&nbsp; </span>double click on the location of the event on the map to place the red</p> <p class="MsoNormal">marker there. This will automatically record the coordinates and point on the Ushahidi map.</p> <p class="MsoNormal">It is important to zoom in on the map to a level where it is actually possible to accurately</p> <p class="MsoNormal">place the marker at the correct location. The more specific, the better.</p> <p class="MsoNormal">In addition to plotting the report location on the map, the reporter is required to write the</p> <p class="MsoNormal">name of the location in the &ldquo;Refine Location name&rdquo; box under the map.</p> <p class="MsoNormal">f) Refine Location Name and Find Location tab</p> <p class="MsoNormal">The location of the event is one of the most important pieces of information to be inserted</p> <p class="MsoNormal">into the report. If the reporter knows<span style="mso-spacerun: yes;">&nbsp; </span>exactly where the event happened she can insert the</p> <p class="MsoNormal">GPS Coordinates by simply entering them in the box below the map and by clicking on the</p> <p class="MsoNormal">Find Location tab. The red marker will automatically move to the location identified by the</p> <p class="MsoNormal">GPS coordinates automatically.</p> <p class="MsoNormal">If there is no data available about the GPS coordinates and the reporter knows the location,</p> <p class="MsoNormal">he/she can just write the name in the box under the map and click on the &ldquo;Find Location&rdquo; 20</p> <p class="MsoNormal">tab: the Ushahidi map will automatically find the coordinates of the location and place the</p> <p class="MsoNormal">red marker in the map in the right position.</p> <p class="MsoNormal">If the Ushahidi map cannot find the exact location, then it is highly recommended to use</p> <p class="MsoNormal">external, online applications such as Google Earth or OpenStreetMap<span style="mso-spacerun: yes;">&nbsp; </span>to find more precise</p> <p class="MsoNormal">coordinates and then copy and paste them in the find location box.</p> <p class="MsoNormal">g) News Source Link</p> <p class="MsoNormal">This section should be used only if the report being submitted is from an online source: the</p> <p class="MsoNormal">box allows inserting only a URL address. If the information is coming from more than one</p> <p class="MsoNormal">on line source, it is possible to insert as many links as required by clicking on the plus (&ldquo;+&rdquo;)</p> <p class="MsoNormal">symbol on the side of the box.</p> <p class="MsoNormal">h) Video Link</p> <p class="MsoNormal">In this section the reporter can<span style="mso-spacerun: yes;">&nbsp; </span>add a link to a<span style="mso-spacerun: yes;">&nbsp; </span>video related to the event reported.<span style="mso-spacerun: yes;">&nbsp;&nbsp; </span>It is</p> <p class="MsoNormal">important to be sure that the video is relevant to the accident monitored. Note that<span style="mso-spacerun: yes;">&nbsp; </span>the</p> <p class="MsoNormal">Ushahidi platform doesn&rsquo;t allow<span style="mso-spacerun: yes;">&nbsp; </span>you to upload<span style="mso-spacerun: yes;">&nbsp; </span>videos to<span style="mso-spacerun: yes;">&nbsp; </span>the platform;<span style="mso-spacerun: yes;">&nbsp; </span>the reporter can</p> <p class="MsoNormal">provide a URL to a video hosted elsewhere (such as YouTube).</p> <p class="MsoNormal">i) Uploads Photo</p> <p class="MsoNormal">The reporter can also upload a photo related to the event reported.<span style="mso-spacerun: yes;">&nbsp; </span>Again it is important to</p> <p class="MsoNormal">be sure that the format is JPG or similar and that the picture is relevant to the event being</p> <p class="MsoNormal">reported on. Unlike videos, it is possible to upload pictures to the platform.</p> <p class="MsoNormal">j) Contact information</p> <p class="MsoNormal">The reporter may include<span style="mso-spacerun: yes;">&nbsp; </span>her personal information with report: first name, last name and</p> <p class="MsoNormal">email address.<span style="mso-spacerun: yes;">&nbsp; </span>Typically, this is important information to be<span style="mso-spacerun: yes;">&nbsp; </span>include because if there<span style="mso-spacerun: yes;">&nbsp; </span>is</p> <p class="MsoNormal">missing information in the report, or mistakes, the administrator can immediately contact</p> <p class="MsoNormal">the reporter for clarification. This is not required for the system to accept the report, but it</p> <p class="MsoNormal">can enormously help the managers of the platform.</p> <p class="MsoNormal">We should note that in some instances it would not be advised to collect this information,</p> <p class="MsoNormal">keeping in mind the safety and security of the contributors.</p> <p class="MsoNormal">k) Submission Button</p> <p class="MsoNormal">Once<span style="mso-spacerun: yes;">&nbsp; </span>all<span style="mso-spacerun: yes;">&nbsp; </span>form<span style="mso-spacerun: yes;">&nbsp; </span>has been<span style="mso-spacerun: yes;">&nbsp; </span>filled<span style="mso-spacerun: yes;">&nbsp; </span>out, clicking the &ldquo;submit&rdquo; button will add the report to the</p> <p class="MsoNormal">administration queue for approval. If there are missing pieces of information or mistakes in</p> <p class="MsoNormal">the report, the system will ask the reporter to fix the mistakes. Note that the default</p> <p class="MsoNormal">functionality of the system is such that unless a site administrator or editor submits a report,</p> <p class="MsoNormal">the report remains unpublished (not public) until approved by an administrator.</p> <p class="MsoNormal">It is really important to review all information in the report for accuracy before clicking</p> <p class="MsoNormal">submit. After submitting the report, it will be sent to an administrator for<span style="mso-spacerun: yes;">&nbsp; </span>approval and</p> <p class="MsoNormal">verification before appearing on the map unless otherwise decided by the administrator of</p> <p class="MsoNormal">the platform.</p> <p class="MsoNormal">&nbsp;</p> <p class="MsoNormal">You will re-directed to the same page also if you click on the button on the top of the home</p> <p class="MsoNormal">page will lead you to the same page that you can access by clicking on the Submit a Report tab on the main tool bar.</p> <p>&nbsp;</p>